Special conditions
1. Price
It includes: The lodging entirely equipped, the set of inherent loads to the house
(VAT, local, community or tourist taxes), sheets and towels, water, electricity, final cleaning, air conditioning (if any), and heating in winter (if any) according to dates, maintenance and cleaning of swimming pools and gardens.
Not included: Extra beds, cradles, baby chairs,
Extra cleaning, admission of animals, management fees and cancellation insurance,
Optional but strongly advised.
2. Payment
They will be made by credit card, bank transfer or cash.
1st payment, 30% on confirmation of reservation
If you cancel withouta cancellation guarantee youwil lose your prepayment
2nd payment, 50% 8 weeks (60 days) before arrival.
3rd payment, 20% cash on arrival at our office.
In case of booking 8 weeks (60 days) before arrival the payments will be of
50% on the confirmation of the reservation via bank transfer or credit card (visa,
Master) and 50% cash on arrival at our office.
3. Cancellation
The customer may contract a cancellation guarantee for 4% of the amount of the reservation that
It covers a possible annulment due to force majeure (dismissal, accident),
Illness or death). In any case, the cancellation must be made by letter
Certified. In function of the date of reception of the same one and in function of the time that is missing
For the start of the rental will be reimbursed the amounts advanced according to the
Table below, if you have chosen to take out cancellation insurance with us!
More than 60 days before the date of entry, 70% of the amount advanced.
Between 60 days and 29 days before arrival, 50% of the amount advanced.
Between 28 days and 7 days before arrival, 10% of the amount paid in advance.
If the cancellation occurs 7 days or less from the date of entry, 0%.
4. Tickets
They will take place from Monday to Sunday* at the agency, between 16'00 h and 20'00 h. In case of not being able to
Arrive at the scheduled time, contact our offices. A supplement of 55€ will be
You will pay in cash on arrival if you check in after 8 p.m., until midnight on a Sunday* or a public holiday. One
Our staff will accompany you to your home.
5. Departures
They will take place before 10:00 a.m. and will leave the house in the same state in which it was found,
Clean, tidy and no accumulated trash. Once the house has been checked, if no damage has been found, the deposit data will be destroyed.
6. Guarantee deposit
At the delivery of keys the clients will leave a deposit of between 500 € and 1000 € depending on the type.
Of housing, this amount will be used as guarantee of the good use, conservation of the
Furniture, fixtures and exit conditions.
Its value will be specified in the reservation form. And will be debited in case of damage.
The client must notify the agency of any problem with the home before
The first 48 hours should elapse in order to provide a solution in the shortest possible time. If it is not
Thus, the client accepts that the house is in perfect condition.
7. Final Clean
The final cleaning is obligatory, this amount
It will be specified in the reservation form.
8. Additional facilities
Extra bed 85 € per week
Extra cot 25 € per week
Extra baby seat 25 € per week
Pets 50 € reservation
Additional cleaning 15 € per hour
plus VAT
9. Conditions of use
The maximum capacity of the property will be respected at all times, otherwise Villa Altea Lettings reserves the right to cancel the contract.
right to cancel the contract immediately, children are considered as persons.
Pets are not allowed except in certain exceptions.
Garbage will be placed in bags in the nearest containers for use.
Gas The client will communicate the termination of the gas supply in such a way that it is replaced by the following
Faster as possible.
Noises. Noises should not be exceeded after 24'00 h.
Water is a scarce commodity, please help us not to waste it.
10. Failure to comply with the conditions of departure and conditions of use will lead to the
loss of the security deposit.